Privacy policy

1. Scope

Codychat Store is a digital product store. We process information needed to operate the catalog, complete checkout, deliver files, assign licenses to domains, and provide account support.

2. Information we collect

Depending on how you use the store, we may process:

• Account data — name, username, email address, password (stored in hashed form), language, and profile settings.
• Order data — products purchased (addons, themes, login pages, custom code, hosting), amounts, currency, payment status, and transaction dates.
• License data — assigned domains, license keys, and download activity tied to your account.
• Support data — messages you send through tickets or contact forms, including product and domain details you provide.
• Technical data — IP address, browser type, device information, and cookies required for login sessions and store operation.

We do not ask for full payment card numbers to be stored on this store. Card processing is handled by the configured payment provider.

3. How we use information

We use this information to:

• Create and secure your account;
• Process purchases and confirm payment;
• Deliver digital products and generate or display license keys after a domain is set;
• Provide support linked to the correct product and license;
• Prevent fraud, abuse, and unauthorized license use;
• Operate, maintain, and improve the storefront and account dashboard;
• Meet legal, tax, and accounting requirements.

4. Payments

Checkout is processed by the payment provider enabled for this store (for example PayPal). That provider receives the payment details needed to complete the transaction under its own privacy terms. We receive confirmation data such as payment status, amount, and a transaction reference so we can fulfill the order in your account.

5. Cookies and sessions

We use essential cookies and session data so you can stay signed in, keep a stable cart or checkout flow, and use account features securely. These are required for the store to function. Where a cookie notice is shown, you can acknowledge it before continuing.

6. Sharing

We do not sell your personal information. We may share information with:

• Payment processors, solely to complete and verify purchases;
• Hosting and infrastructure providers that operate this store;
• Authorities when required by law or to protect the store, customers, or license integrity.

Product developers fulfilling custom work may receive the order details needed to deliver that specific product. They are not given your password or payment card data.

7. Retention

Account, order, and license records are kept for as long as your account remains active and as needed for support, licensing, and legal record-keeping. You may request account closure; some transaction records may be retained where we are required to keep them.

8. Security

We use reasonable administrative and technical measures to protect account and order data, including hashed passwords and access controls on the dashboard. No online service is completely secure. Keep your password confidential and notify us if you believe your account has been misused.

9. Your choices

While signed in, you can update profile details, email, password, assigned domains, and notification preferences from your account. You may also contact support to ask what information is linked to your purchases or to request correction of inaccurate account data.

10. Children

The store is intended for business operators and adults who can form a binding contract. We do not knowingly collect personal information from children.

11. International use

If you access the store from another country, your information may be processed where the store and its providers operate. By using the store, you understand that account and order data will be handled as described in this policy.

12. Changes

We may update this policy when products, payments, or legal requirements change. The date at the top of this page shows the latest revision. Continued use of the store after an update means you accept the revised policy.

13. Contact

Privacy questions, access requests, or concerns about account data should be sent through store support while signed in, or through the contact method published in the store footer, so we can verify the account involved.